Group collections
What UK group collection sites cost
Disclosure: The Group Gift Guide is operated by Gift Round Limited, which also operates GiftRound. See our ownership disclosure.
Costs on UK group collection sites fall into four stages: setup, contribution, redemption or withdrawal, and later or optional charges, and each provider structures these differently, so the same collection can cost noticeably different amounts depending on the service.

Key facts
- Setup or card fee
- Free on GiftRound, Collection Pot, Thankbox and Collctiv. Thankbox's card is paid for when it is sent
- Contribution fee
- None on GiftRound. Collection Pot 1.9% plus 20p and Thankbox 1.1% plus £0.17, neither optional. No fixed fee on Collctiv
- Optional tip or support contribution
- Optional and declinable on Collection Pot and Collctiv. No separate optional tip stated on the Thankbox pages checked. None on GiftRound
- Standard bank payout
- Free on Collection Pot and Collctiv. 4% on Thankbox. Not available on GiftRound
- Other conditional fees
- Collection Pot storage and gift-card conversion, Collctiv faster withdrawal and inactivity fees
- Non-cash redemption
- Gift cards on all four, fee-free on GiftRound and Thankbox
Setup and card costs
Creating a collection is free on GiftRound, Collection Pot, Thankbox and Collctiv. Collection Pot also includes a free group e-card. Thankbox is free to start, but sending its Classic or Premium collaborative card is a separate paid product, and its pricing page may localise currency, so check the live price rather than assuming a fixed sterling figure.
Contribution costs
GiftRound charges no fee to contributors; 100% of what is given goes towards the gift, with contributions from £1 to £250. Collection Pot's official pricing page states a contribution fee of 1.9% plus 20p. That fee is not optional, though a contributor can choose to cover it so the intended gift still reaches the pot in full. Thankbox charges 1.1% plus £0.17 on GBP contributions, added on top, so its own example shows a £10 contribution costing £10.28; that processing fee is not optional either. Collctiv has no fixed contribution fee, and the Support Collctiv tip a contributor may be invited to leave can be declined.
Redemption and withdrawal costs
GiftRound's only current redemption route is a FlexCard e-gift card; there is no cash withdrawal. Collection Pot's standard cash-out is free, though an optional tip towards transfer costs is invited and can be declined, while converting a Gift Card Only Pot to cash costs 5%; gift cards, products or an e-gift are alternatives. Thankbox lists recipient gift-card and virtual prepaid-card redemption as fee-free, while a recipient PayPal or bank-transfer withdrawal costs 4%, as does a creator withdrawing to buy the gift. Collctiv's standard bank withdrawal is free and normally takes 2 to 3 working days; an optional support contribution described as 2% may be offered at withdrawal and can be declined, and the fixed faster-withdrawal charges of £2.50 next day or £3 priority apply only if that route is chosen and approved.
Later or optional costs
Collection Pot charges £1.49 a month for storage once a pot has been closed for six months and remains unspent, so timing redemption matters if a group wants to avoid this. Thankbox's card is paid for when it is sent, separately from the contribution fee and any withdrawal fee, so the total cost depends on whether a card is sent as well as money collected. Collctiv applies an inactivity fee while funds remain in a pot, of £5 a month after 12 months and £10 a month after 24 months, and its tips are optional and can be declined rather than imposed automatically.
How we compared the options
We took each figure directly from the relevant provider's own pricing or terms pages rather than testing the services ourselves, and we have kept setup, contribution, redemption and later charges separate because a single headline fee rarely captures the full picture.
Fees by provider
The table below sets out setup, contribution and redemption costs side by side. Figures were checked on 18 September 2026; always confirm current terms on the provider's own pricing page before opening a collection.
Provider fee facts checked 18 September 2026 against official pricing, terms and help pages. Mandatory fees, optional tips and faster-service charges are listed separately.
GiftRound
- Setup or card fee
- Free for organisers
- Contribution fee
- None. 100% of contributions goes towards the gift
- Optional tip or support contribution
- None offered
- Standard bank payout
- Not available. There is no cash withdrawal
- Other conditional fees
- None stated
- Non-cash redemption
- FlexCard e-gift card
Collection Pot
- Setup or card fee
- Free to create a pot, group e-card included free
- Contribution fee
- 1.9% plus 20p per contribution. Not optional, though a contributor can choose to cover it so 100% of the intended gift reaches the pot
- Optional tip or support contribution
- Tips are completely optional. A tip added while chipping in first covers the payment-processing fee, and an optional tip is invited towards transfer costs at cash-out
- Standard bank payout
- Standard cash-out free
- Other conditional fees
- 5% to convert a Gift Card Only Pot to cash. Storage £1.49 a month once a pot has been closed for six months and remains unspent
- Non-cash redemption
- Gift cards, products or an e-gift
Thankbox
- Setup or card fee
- Free to create. The card is paid for when it is sent, and the UK group collection page shows Classic Thankbox at £4.99, with prices able to localise by currency
- Contribution fee
- 1.1% plus £0.17 on GBP contributions, charged on top and not optional. Thankbox gives the example of giving £10 costing £10.28
- Optional tip or support contribution
- No separate optional tip stated on the official pages checked. The processing fee applies
- Standard bank payout
- 4% for a recipient PayPal or bank-transfer withdrawal, and 4% if the creator withdraws to buy the gift
- Other conditional fees
- Collection limits vary by tier and displayed currency, so check live pricing
- Non-cash redemption
- Gift card or virtual prepaid card, both fee-free
Collctiv
- Setup or card fee
- Free
- Contribution fee
- No fixed contribution or transaction fee
- Optional tip or support contribution
- An optional Support Collctiv tip can be invited when paying, and the pricing FAQ says an optional tip can also be left at withdrawal, described in the current UK pricing blog as 2%. Both can be declined
- Standard bank payout
- Free, normally 2 to 3 working days
- Other conditional fees
- Faster withdrawal only if chosen and approved: next day £2.50, priority or same-day £3. Inactivity fee while funds remain: £5 a month after 12 months, £10 a month after 24 months
- Non-cash redemption
- Gift cards, where commission is paid by the brand and does not reduce the value
Observed preselected top-ups
The checkout described the top-up as covering processing fees and platform costs. These examples show that the preselected percentage changed with the contribution amount. The amount was shown by default but could be changed.
Live euro-denominated Collection Pot checkout screenshots captured 18 September 2026. This is observational evidence, not an official published tariff. Presets may change or vary by currency or region.
€5
- Preselected top-up
- €1.00
- Percentage
- 20%
€10
- Preselected top-up
- €2.00
- Percentage
- 20%
€20
- Preselected top-up
- €3.60
- Percentage
- 18%
€50
- Preselected top-up
- €6.00
- Percentage
- 12%
€100
- Preselected top-up
- €12.00
- Percentage
- 12%
What to choose next
The right service depends less on the headline fee and more on how the recipient will use the money. Start with the question below that best matches your group.
- A gift card or e-gift suits the recipient
- A fee-free gift-card collection means every pound contributed goes towards the gift, but the recipient spends it as a card rather than receiving cash. Check where the card can be used and when it expires. Read gift cards versus cash in a group collection
- You mainly want a group card with messages
- A card-first service can suit a leaving or birthday card where money is secondary. Check the card price and any fees on contributions and withdrawal. See the best online group collection sites in the UK
- You are handling other people's money for the first time
- Whichever route you choose, check who holds the funds, what happens if the recipient does not redeem, and how contributors are protected. Read whether online group collections are safe
Owned service: The Group Gift Guide is operated by Gift Round Limited, which also operates GiftRound. GiftRound fits only the gift-card route: it charges no fees, sends 100% of contributions to the gift and is redeemed as a FlexCard e-gift card. It does not offer a cash payout. Visit GiftRound
Frequently asked questions
- Which UK group collection service is cheapest?
It depends on how the group wants to redeem the funds. GiftRound has no organiser or contributor fee but redeems only as a gift card. If a group specifically needs cash, comparing Collection Pot, Thankbox and Collctiv's withdrawal fees against the amount being moved is the more useful comparison.
- Can a contributor avoid the contribution fee themselves?
On GiftRound there is no contribution fee to avoid. On services that do charge one, such as Collection Pot, a contributor may be able to choose to cover the fee themselves so the organiser's target amount still arrives in full; check the specific service's checkout options.
- Do fees change over time?
Yes. Providers can and do change pricing, so the figures above, checked 18 September 2026, should be confirmed on the provider's current pricing page before opening or closing a collection.
Sources and methodology
- GiftRound terms
- Collection Pot pricing
- Live Collection Pot euro checkout screenshots supplied by the site owner, captured 18 September 2026
- Hey Friday: Collection Pot checkout observation, 31 July 2026
- Collection Pot reviews on Trustpilot
- Collection Pot terms of service
- Thankbox pricing
- Thankbox processing fee explanation
- Thankbox claiming collected cash
- Collctiv UK pricing
- Collctiv bank withdrawals
- Collctiv UK cost FAQ
- Thankbox UK group gift collection
- Thankbox creator withdrawals
Figures were taken from each provider's own pricing, terms and support pages on 18 September 2026. We did not test the services ourselves. Fees can change, so confirm current terms before relying on any figure here.
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