Providers
UK group collection providers: profiles and facts
Disclosure: The Group Gift Guide is operated by Gift Round Limited, which also operates GiftRound. See our ownership disclosure.
A plain, factual look at the main UK online group collection providers, GiftRound, Collection Pot, Thankbox and Collctiv, plus the bank transfer alternative, so you can compare fees, limits and redemption before you organise a collection.
The options for collecting money as a group
Online group collection platforms let an organiser set up a page, share a link, and collect contributions from a group towards a gift, card or fund. Contributors typically pay by card, and the platform handles tracking who has given, sending reminders, and making the funds or a gift card available to the organiser or recipient.
The four providers profiled here, GiftRound, Collection Pot, Thankbox and Collctiv, all operate in the UK and each has a different fee structure, contribution limit and redemption method. A manual bank transfer collection, where one person gathers money into their own account, is also common and has its own trade-offs.
How we checked the facts
Every fact stated in these profiles comes from each provider's own pricing pages, terms of service or help articles, checked on 18 September 2026. We have not tested these platforms ourselves, and we do not calculate an overall winner or score.
Trustpilot ratings shown are Trustpilot's own published scores and approximate review counts, described using Trustpilot's AI-generated review summaries, not our independent testing.
The four providers
- GiftRound: organisers and contributors pay no fee, redemption is a FlexCard e-gift card.
- Collection Pot: free to create, a contribution fee applies, redemption includes cash-out, gift cards or products.
- Thankbox: free to start, a contribution fee applies, redemption includes gift cards, a prepaid card, PayPal or bank transfer.
- Collctiv: no standard setup or contribution charge for the consumer product, optional tips and a support contribution, bank withdrawal available.
The bank transfer alternative
Some groups skip a platform entirely and ask contributors to send money directly to one organiser's bank account. This avoids any platform fee, but it puts the administrative burden, and the responsibility for handling other people's money, entirely on one person, with no dedicated tracking, reminders or redemption tools.
At a glance
Provider fee facts checked 18 September 2026 against official pricing, terms and help pages. Mandatory fees, optional tips and faster-service charges are listed separately.
GiftRound
- Setup or card fee
- Free for organisers
- Contribution fee
- None. 100% of contributions goes towards the gift
- Optional tip or support contribution
- None offered
- Standard bank payout
- Not available. There is no cash withdrawal
- Other conditional fees
- None stated
- Non-cash redemption
- FlexCard e-gift card
Collection Pot
- Setup or card fee
- Free to create a pot, group e-card included free
- Contribution fee
- 1.9% plus 20p per contribution. Not optional, though a contributor can choose to cover it so 100% of the intended gift reaches the pot
- Optional tip or support contribution
- Tips are completely optional. A tip added while chipping in first covers the payment-processing fee, and an optional tip is invited towards transfer costs at cash-out
- Standard bank payout
- Standard cash-out free
- Other conditional fees
- 5% to convert a Gift Card Only Pot to cash. Storage £1.49 a month once a pot has been closed for six months and remains unspent
- Non-cash redemption
- Gift cards, products or an e-gift
Thankbox
- Setup or card fee
- Free to create. The card is paid for when it is sent, and the UK group collection page shows Classic Thankbox at £4.99, with prices able to localise by currency
- Contribution fee
- 1.1% plus £0.17 on GBP contributions, charged on top and not optional. Thankbox gives the example of giving £10 costing £10.28
- Optional tip or support contribution
- No separate optional tip stated on the official pages checked. The processing fee applies
- Standard bank payout
- 4% for a recipient PayPal or bank-transfer withdrawal, and 4% if the creator withdraws to buy the gift
- Other conditional fees
- Collection limits vary by tier and displayed currency, so check live pricing
- Non-cash redemption
- Gift card or virtual prepaid card, both fee-free
Collctiv
- Setup or card fee
- Free
- Contribution fee
- No fixed contribution or transaction fee
- Optional tip or support contribution
- An optional Support Collctiv tip can be invited when paying, and the pricing FAQ says an optional tip can also be left at withdrawal, described in the current UK pricing blog as 2%. Both can be declined
- Standard bank payout
- Free, normally 2 to 3 working days
- Other conditional fees
- Faster withdrawal only if chosen and approved: next day £2.50, priority or same-day £3. Inactivity fee while funds remain: £5 a month after 12 months, £10 a month after 24 months
- Non-cash redemption
- Gift cards, where commission is paid by the brand and does not reduce the value
Frequently asked questions
- Which UK group collection provider should I use?
This depends on what matters most to your group, such as who pays any fee, how the money can be redeemed, and how much you plan to collect. Read each provider's profile and check their current terms before deciding.
- Do these facts change over time?
Yes. Pricing, limits and redemption options can change. These facts were checked 18 September 2026, so confirm current terms on each provider's own website before organising a collection.
Sources and methodology
Facts were taken from each provider's own pricing pages, terms of service or help articles, checked 18 September 2026.
Trustpilot scores and review counts are approximate and rounded, taken from Trustpilot's own published summaries.
Read our Editorial Policy.